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Full Service
Property Management
We know that your home is probably the most valuable possession you have. In fact, many of the people we serve have only the equity in their property to see them through their retirement years.
Our full service management is a comprehensive service, starting from the advertising of your property and screening of tenants to accounting, bill pay, and coordinating repairs and maintenance. Our objective is to make owning your property simple and easy for you.
Services:
Rent Collection
All rent is due on the 1st of each month and is considered late if received after the 5th of the month. A 72 hour notice to pay or quit is sent on the 5th of the month. Removal proceedings are initiated if the tenant does not make rent payment at the end of the 72 hour notice.
Leasing
Prospective tenants are required to complete a rental application, provide credit information and references. All tenants are put through an exhaustive background check, which includes credit history and scores, employment verification and salary history, criminal history, and rental history and references. We process these applicants within a 2-3 day turnaround time.
Once the tenant has been approved, we will schedule a time to complete and review the lease agreement with the tenant. We explain in detail all the terms and agreements in the lease with the tenant, so that there are no misunderstandings that may lead to potential future problems. A copy of the lease agreement will always be sent to you upon execution.
Leasing Continued
A move-in inspection is scheduled with the new tenant using the property condition report. The property condition report will record the condition of the property upon move-in and can be compared to when the tenant moves out. A copy of this is given to the tenant, so they also take pride in their home and ensure it is maintained in the same condition. Any specific damages or items needing repair will be photographed and logged.
We want good tenants just as much as you do!
Security Deposits
Typically one month's rent amount is collected as security deposit. In certain cases this could be more or less depending on the credit worthiness of the tenant, however, this is also approved by the owner. Applicants with pets are required to pay an additional pet deposit if a pet is approved by the owner.
All deposits are maintained in a trust checking account as mandated by state real estate regulations. The security deposit is either refunded to the tenant upon successful check-out inspection or is forfeited to cover damages caused by lease violations.
Accounting Services
We will itemize all transactions affecting your property and account balance. Copies of all work orders and receipts are kept on file throughout the year. We will be happy to provide duplicate copies of this information at the end of the year to help you with your tax preparations.
Property Inspections
Our goal is to protect your investment property and generate rental income for you. We will coordinate property inspections, as needed, to ensure that the property is in good condition and that the tenants are following all lease obligations, rules, and regulations. Tenants will be notified in writing of any lease violations and a follow-up inspection will be done.
Advertising
We will effectively advertise your property in local newspapers and internet sources. A "For Lease" sign will also be posted at your property to capture on-site and drive-by traffic.
Repairs and Maintenance Services
All repair and maintenance services are performed by independent, outside vendors and contractors, not by company employees. Any regular maintenance such as lawn care and landscaping, pool services, etc., can be coordinated for you. Our vendors are selected because of their ability to provide the best possible service at the best price.
You have the choice to schedule and control any or all repair and maintenance responsibilities if you desire. Just let us know during your application.
Routine repair and maintenance will be performed as needed and will be based on urgency and importance. For any major repair or renovation, we usually obtain written estimates from three different companies, notify you, and obtain your approval before we proceed. Our staff will ensure the quality of the work performed by making spot checks and coordinating inspections during the job.
Management Fees
Our monthly management fee is payable after the 5th of the month. Our monthly statement will indicate the management fee plus any other expenses incurred during the month, such as repairs, maintenance, etc..
Evictions
Processing and coordinating evictions of tenants.
Repairs & Renovation
Estimates and quotes will be provided for all repairs and renovations.
At owner's expense.
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